Wild Horse Casino Privacy Policy

What we collect

When you open an account we collect your name, date of birth, email, phone, residential address and a copy of identity documents needed to verify your age and identity. While you are playing we record the games you open, the bets you place, deposits, withdrawals and support conversations.

Technical information is collected automatically when you visit. That includes device type, browser, operating system, IP address, the pages you view and time spent on each.

Why we use it

Account details are processed to fulfil our contract with you. Identity documents are processed to meet anti-money-laundering and responsible gambling obligations. Marketing runs on consent that you can withdraw at any time. Analytics and fraud prevention run on a legitimate interest basis balanced against your right to privacy.

Who we share it with

A short list of trusted partners helps us run the casino. Payment processors handle deposits and withdrawals. Identity verification providers check uploaded documents. Game studios provide the titles in the lobby and need limited info to credit wins. Customer support tools store transcripts.

We share data with regulators and law enforcement when required by law. We never sell your personal information to advertisers or data brokers.

How long we keep it

Active account records are kept for the lifetime of your account. After closure we retain financial transaction records for seven years for anti-money-laundering compliance. Marketing data is deleted within a month of you withdrawing consent. Support transcripts sit on file for three years.

Your rights

You can request a copy of the data we hold about you, ask us to correct anything that looks wrong, request deletion where the law allows and object to certain types of processing. To exercise any right, email support@wildhorse.online.

Security

Connections are encrypted with TLS. Passwords are hashed using industry-standard algorithms. Sensitive payment information is tokenised by our payment partners and never stored on our servers in plain text. Staff access is restricted and logged.

Children

The casino is strictly for people aged 18 and over. We verify age at sign-up and again at first withdrawal. If an account is opened by anyone under 18 we close it immediately, refund any deposits and report the matter where required.

International transfers

Some partners are based outside Australia. Where data crosses borders we rely on standard contractual clauses or equivalent safeguards.

Changes to this policy

If we make a material change we will give you a heads-up by email and through a site notice. Smaller updates are reflected by the date below.

Last updated: June 2026